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Privacy Policy

1. GENERAL INFORMATION

This Privacy Policy describes how "Antonia Beauty" (hereinafter referred to as the "Company", "we" or "us") collects, uses and protects the personal data of users of the website www.antoniabeauty.bg .

Personal data administrator:

  • Name: Nikola Kostadinov

  • Address: Sofia, 16 A Byalo Pole Street, Bulgaria

  • Phone: +359 889886341

  • Email: info@antoniabeauty.bg

The company undertakes to comply with Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data (GDPR) and the Personal Data Protection Act in Bulgaria.

2. WHAT PERSONAL DATA DO WE COLLECT?

We collect the following types of personal data:

When registering and ordering:

  • Names (first and last name/family name)

  • Email

  • Phone number

  • Shipping and billing address

  • Date of birth (if necessary)

Automatically collected data:

  • IP address

  • Cookies

  • Browser and operating system data

  • Website visit information

Payment details:

  • Information about the selected payment method

  • Bank transaction data (processed by third parties)

3. PURPOSES OF DATA PROCESSING

Your personal data is processed for the following purposes:

Contract execution:

  • Order processing and fulfillment

  • Product delivery

  • Issuing invoices

  • Providing customer support

Legitimate interest:

  • Improving services and products

  • User behavior analysis

  • Website technical support

  • Fraud protection

Consent:

  • Sending marketing messages

  • Personalized advertising

  • Informing about promotions and new products

4. LEGAL BASIS FOR PROCESSING

We process your personal data based on:

  • Performance of a contract (Art. 6, para. 1, point "b" of the GDPR)

  • Legitimate interest (Art. 6, para. 1, b. "f" of the GDPR)

  • Consent (Art. 6, para. 1, b. "a" of the GDPR)

  • Compliance with a legal obligation (Art. 6, para. 1, b. "c" of the GDPR)

5. SHARING DATA WITH THIRD PARTIES

Your personal data may be shared with:

Service providers:

  • Courier delivery companies

  • Payment processing systems

  • IT providers for website support

  • Marketing service providers

Government authorities:

  • In the presence of a legal obligation

  • Upon request from law enforcement authorities

All third parties are required to protect your data in accordance with the GDPR.

6. SHELF LIFE

Personal data is stored for the period necessary to achieve the purposes for which it was collected:

  • Order data: 5 years after order fulfillment

  • Marketing data: until consent is withdrawn

  • Website data: 2 years since last visit

  • Accounting data: according to tax legislation

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data:

  • SSL encryption of data during transmission

  • Regular backups

  • Limited access to data

  • Regularly update security software

  • Data protection staff training

8. YOUR RIGHTS

Under GDPR, you have the following rights:

Right of access (Art. 15):

  • To receive a copy of your personal data

  • Learn how your data is processed

Right to rectification (Art. 16):

  • Request correction of inaccurate data

Right to erasure (Art. 17):

  • Request deletion of data under certain conditions

Right to restriction (Art. 18):

  • Request restriction of processing

Right to portability (Art. 20):

  • Get the data in a structured format

Right to object (Art. 21):

  • To object to processing

Right to withdraw consent:

  • To withdraw your consent at any time

9. EXERCISE OF RIGHTS

To exercise your rights, you can:

  • Send an email to: info@antoniabeauty.bg

  • To contact by phone: +359 (2) 4517 635

  • Send a letter to the address: Sofia, 16 A Byalo Pole Street

We will respond to your request within 30 days.

10. COMPLAINTS

You have the right to file a complaint with:
Personal Data Protection Commission

  • Address: Sofia 1592, 2 "Prof. Tsvetan Lazarov" Blvd.

  • Phone: +359 2 915 3518

  • Email: kzld@cpdp.bg

11. COOKIES

We use cookies to:

  • Remembering your preferences

  • Visit analysis

  • Improving user experience

  • Show relevant advertising

You can manage cookies through your browser settings.

12. POLICY CHANGES

We reserve the right to update this policy. If there are any changes, we will notify you via:

  • Publishing the new version of the website

  • Send an email (for major changes)

13. CONTACTS

If you have any questions about this policy, you can contact us:

Last updated date: June 13, 2025

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